A regionally recognized company specializing in web based financial applications for major financial institutions has an immediate need for a Technical Support Engineer to work at their headquarters based 15 north of Center City.
***LOCAL CANDIDATES ONLY; NO CONTRACTORS OR CONSULTANTS PLEASE***
The ideal candidate will provide support for existing software applications and enterprise partners.The candidate will wear several hats and perform various functions to support departments including Project Management, Customer Service, Engineering and Sales.
Job responsibilities include:
Work with Enterprise Project Managers to configure enterprise software installations.
Provide second level support for Customer Service.
Support Software Maintenance team by researching software defects and coordinates timeline for defect corrections.
Process quarterly Investment Market Data for live production systems.
Provide support for custom development efforts for Enterprise partners.
Help Quality Assurance with the testing of final deliverables.
Work with the Software Maintenance team to help correct software defects, as needed.
Required Skills:
MUST have 4+ years experience in a software development position.
Bachelor’s degree or equivalent experience in software development or information technology.
2+ years of experience providing technical customer support for Financial Software applications
Past experience with software application coding and working knowledge of development environments such as Microsoft Visual Studio and source code repositories such as Subversion or Visual Source Safe.
Working knowledge of XML (Extensible Markup Language).
Strong working knowledge of Microsoft Office.
Ability to work on multiple projects concurrently with competing priorities.
Demonstrated top-notch organizational skills, ability to work within processes, and the attention to detail.
Excellent written, oral, and listening communication skills.
My client is a culturally diverse, entrepreneur, forward thinking business and they are looking to employ like-minded individuals.
If you know someone who might be a fit for this opportunity, please feel free to pass along my contact info below.
Also, if you would like to apply to this position directly, please email a Word version of your resume to mbucher@21staffing.com and I will follow up accordingly.